9/3/2023 0 Comments Hexagon ceoTheir reach is incredible: 45,000 employees across 83 manufacturing locations, producing items sold in 175 locations. To help provide more context to Reliance’s range of benefits, Rob Gremley introduced Ben Bollenbacher of US personal care corporation, Kimberly-Clark. If a customer feels aggrieved, they may give you an opportunity to resolve it by calling the helpline, but often now their first port of call is the company Twitter account, which is visible to everyone. But since the surge in social media platforms, bad news spreads quicker than ever. Manufacturers will not need to be reminded of the implications of getting quality standards wrong. With customers as diverse as Lockheed Martin, Boar’s Head and NVIDIA, Reliance helps manufacturers digitalise and optimise their quality data, making significant efficiency gains and cost savings, while improving product and service quality. With regulatory pressures, supply chain disruption and demand for higher and higher quality, businesses need to take control of their quality systems, enabling them to make better decisions and take faster corrective actions.ĮTQ’s Reliance platform has been the market-leading quality management system (QMS) for 30 years, now supporting a 1 million+ user-base, all delivered from the cloud. Manufacturers have a tough job to convince their customers that their product is the one to go with, and that task is getting even tougher. And as ETQ’s (now part of Hexagon) CEO, Rob Gremley (pictured above), said in the opening of his HxGNLIVE keynote, top of that list by a considerable margin is the criterion of quality. As the costs soar, everything we spend money on has to be considered even more stringently against a set of criteria. Currently, everyone is conscious of the price of the items they buy.
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